Where They At — Support

Where They At keeps a family's kid pickups and drop-offs on one shared board: who's where, who's driving, and all the context that usually lives in one parent's head.

Common questions

How do I share the board with my partner?

Settings → Family shows your 6-character family code. Your partner installs the app and chooses “Join with their code” during setup.

How does Magic Capture work?

Settings → Set up Magic Capture walks you through a one-time Shortcuts automation. After that, pickup texts log themselves to the board for review. All parsing happens on your phone.

What about a kid with two households?

Open the kid in Settings → Co-parenting → Share with another household. The other household enters the share code and sees only that kid's runs and circle — nothing else from your board.

Contact

Email skeen.travis@gmail.com and we'll get back to you quickly.