Where They At — Privacy Policy

Effective August 18, 2026

Where They At is a family coordination app for kid pickups and drop-offs. It is built for parents; this policy describes exactly what data the app handles and where it goes.

What we store

The information you enter in the app — your family's adult and kid first names, friends' names and household contact details, saved places and addresses, and pickup/drop-off tasks — is stored in a family document in Google Firebase (Cloud Firestore, hosted in the United States). This is what makes one shared board work across your family's phones. Access requires an anonymous sign-in plus your family code, which acts as a shared secret — treat it like a password and only give it to your own household.

When a pickup is captured from a text, the single sentence it was taken from is saved on that task so you can see where it came from. That sentence syncs with the task to your family's board — and, for a co-parented child, to the other household you shared that child with.

What never leaves your phone

• Your conversations. Text parsing (typed, pasted, screenshots, or the Shortcuts automation) runs entirely on your device. No message is ever sent anywhere to be read or interpreted, and we never access your Messages app — you choose what to hand the app. Only the one sentence a pickup was extracted from is kept, on that task.
• Your location. Location access powers optional arrival detection using geofences evaluated on-device by iOS. Your location is never transmitted, stored, or logged.

What we don't do

No advertising, no analytics, no tracking, no selling or sharing of data with third parties. The only third party involved is Google Firebase acting as our database host.

Children

Where They At is designed for and used by parents and caregivers. Kids do not use the app and have no accounts. The only child-related data is what a parent chooses to enter (a first name and optional age) to label pickups.

Deleting your data

Settings → Reset all data removes your family's document from our database and all local data. You can also email us to request deletion.

Contact

Questions or requests: skeen.travis@gmail.com